Payment & Shipping

PAYMENT

We have 3 accepted payment methods for online orders - 1) STRIPE, a secured and trusted payment platform which allows you to use your bank cards, 2) PAYPAL and  3) MOBILE MONEY which allows you to make payment locally and internationally to our MTN Mobile Money account number. Find our Mobile Money account details below should you prefer this method.

*FOR MOBILE MONEY TRANSFERS*

+233(0) 244654269 Alima Amy Bello (MTN)

** Make payments internationally via Mobile Money using either of these payment platforms - WorldRemit or SendWave.

** Include your full name and order number as reference when making payment via Mobile Money.

SHIPPING

All orders are dispatched express using  DHL for a flat rate

GHANA: Express Shipping (DHL) FREE

AFRICA: Express Shipping (DHL) $30.00

UK: Express Shipping (DHL) $35.00

USA, CANADA, MEXICO: Express Shipping (DHL) $40.00

EUROPE: Express Shipping (DHL) $38.00

ASIA, MIDDLE EAST & AUSTRALIA: Express Shipping (DHL) $45.00

REST OF THE WORLD: Express Shipping (DHL) $45.00

*All product prices include VAT for orders within Ghana. For international orders, customers will be responsible for import duties and local taxes.

ORDER TRACKING

Once your order has been shipped, you will receive an email confirmation of your shipping details and tracking number.

CHANGE DESTINATION

We start working on your order as soon as it is placed, we are unable to make any changes or modifications to an order after it has been confirmed.

SIGNING FOR DELIVERIES

All orders require a signature upon delivery. However, a family member or colleague may sign on your behalf. If you will not be available to accept delivery, consider shipping to your workplace. Alternatively, a notice will be left notifying you of alternate delivery or pick-up arrangements.

SHIPPING TO WORK ADDRESSES

For your convenience, you may prefer to have your order delivered to your workplace. If you choose this option, please include the name of your business in the address and note goods may be left with reception or the Mail Room.

Delivery to a PO Box, AFPO, PMB or Locked Bag is not permitted for security reasons.

DELIVERIES WITHOUT SIGNATURE

You may authorise your delivery to be left without a signature (e.g. on your porch).

We do not accept any responsibility for loss or damage to goods once they have been signed for or where you have authorised delivery to be left unattended at your shipping address.